Frequently Asked Questions
Everything you need to know about ordering weed, hash and THC products for delivery in Mallorca: delivery times, payment, products, privacy and support.
- What payment methods do you accept?
- Payments accepted: 🔥 CASH ON DELIVERY 🔥 Card/Visa/Mastercard, Cartes Bancaires, Apple Pay, Google Pay, Amazon Pay, Samsung Pay, Klarna, Billie, Scalapay, Link, Revolut Pay, Revolut transfer, Wise, Crypto, Bizum, iDEAL/Wero, Bancontact, BLIK, EPS, MB WAY, Satispay, Kakao Pay, Naver Pay, PAYCO & IBAN bank transfer.
- What are your delivery hours?
- We deliver from 10:00 AM to 10:00 PM daily. Same-day delivery is available for an additional fee.
- Is your service real?
- Yes and we have many many positive reviews on our website as well as on Facebook !
- Do you deliver to hotels?
- Yes, we deliver to most hotels in Mallorca. Simply select your hotel during checkout.
- How long does delivery take?
- Standard delivery is next-day. We also offer same-day delivery for an additional fee of €25.
- How do I place an order?
- Simply browse our product catalog, add items to your cart, and proceed to checkout. You'll need to provide your delivery details and choose a payment method. We'll confirm your order via WhatsApp.
- What is the minimum order amount?
- We don't have a strict minimum order amount, but please note that delivery fees apply based on your zone. Check our delivery zones section for specific fees.
- Can I modify or cancel my order after placing it?
- Yes, you can modify or cancel your order by contacting us via WhatsApp or Telegram before it has been dispatched. Once out for delivery, cancellations are no longer possible.
- Do you offer bulk or wholesale pricing?
- Yes! We offer discounted pricing on larger quantities (15g, 30g, 50g). The more you order, the better the price per gram. Check individual product pages for quantity pricing.
- Can I preorder for a future date?
- Absolutely! During checkout, you can select a future delivery date. This is great if you want to have everything ready when you arrive in Mallorca.
- What areas do you deliver to?
- We deliver across the entire island of Mallorca, including Palma, Magaluf, Palmanova, Alcudia, Pollensa, Cala d'Or, Santa Ponsa, Port d'Andratx, El Arenal, and many more areas. Check our delivery zones page for full coverage.
- Is same-day delivery available?
- Yes! Same-day delivery is available for orders placed before 18:00. Delivery times may vary depending on your location and current demand.
- How much does delivery cost?
- Delivery fees vary by zone. Central areas like Palma and Magaluf typically have lower fees, while more remote locations may have slightly higher charges. Exact fees are shown at checkout.
- Can I pick up my order instead of delivery?
- Yes — free pickup at an arranged meeting point in Palma city centre. Select the pickup option during checkout and we confirm the exact meeting point and time via WhatsApp. Pickup is never from our registered office.
- What if I'm not at the delivery location?
- We will contact you before delivery, if the driver is on its way and you are a now show we will have to Ban you from our system and prevent you from ordering in the future.
- Do you deliver to Airbnbs and villas?
- Yes! We deliver to any address in Mallorca including hotels, Airbnbs, villas, apartments, and private addresses. Just provide the full address during checkout.
- Is cash on delivery available?
- Yes! Cash on delivery is our most popular payment method. Simply pay the driver in euros when your order arrives.
- How does cryptocurrency payment work?
- Select crypto at checkout, and you'll receive a wallet address to send your payment. We accept Bitcoin (BTC), Ethereum (ETH), and USDT. A small processing fee applies.
- Do you offer any discounts or promotions?
- Yes! We regularly run promotions and special offers. Check our website for current deals, and sign up for our mailing list to be the first to know about new offers.
- What types of products do you offer?
- We offer a curated selection of premium THC products including various strains of flower, pre-rolls, and Vapes.
- How do I choose the right product?
- Each product page includes detailed information about effects, flavours, THC/CBD levels, and strain type (Indica, Sativa, Hybrid). You can also contact us via WhatsApp for personalized recommendations.
- What is the difference between Indica, Sativa, and Hybrid?
- Indica strains are typically relaxing and great for evening use. Sativa strains are more energising and uplifting. Hybrids offer a balanced combination of both effects.
- How should I store my products?
- Store in a cool, dark, dry place away from direct sunlight. Keep products sealed in their original packaging to maintain freshness and potency.
- Is my order discreet?
- Absolutely. All orders are delivered in plain, unmarked packaging. Our drivers are professional and discreet. No branding or product descriptions are visible on the outside.
- Is my personal information safe?
- Yes. We take privacy seriously. Your personal data is encrypted and never shared with third parties. We only use your information to process and deliver your order.
- Is this service legal?
- THC products are available for personal use. We recommend familiarizing yourself with local regulations.
- How can I contact customer support?
- You can reach us via WhatsApp, Telegram, or through our contact page. Our team is available during delivery hours (10:00–22:00) to assist with any questions.
- Can I leave a review?
- Yes! After your order is delivered, you'll receive a review invitation via email. You can also visit our Leave a Review page to share your experience.
- Do you deliver year-round?
- Yes, we operate 365 days a year. Whether you're visiting Mallorca in summer or winter, we've got you covered.
- What if there's a problem with my order?
- Contact us immediately via WhatsApp or Telegram. We take all complaints seriously and will work to resolve any issues as quickly as possible, including replacements if necessary.
- Do you offer a loyalty program?
- We reward returning customers with special offers and priority service. Contact us to learn about our current loyalty benefits.
Still have a question? Contact us.